Important: MobalPay Service Ended on April 27, 2026
The MobalPay service has now ended.
If you have a remaining balance on your card, you can request a refund through My Account between May 10, 2026 (00:00 JST) and August 8, 2026 (23:59 JST).
We apologize for any inconvenience caused.
For more information
Please note:
- Refund requests cannot be submitted before May 10.
- We are unable to accept refund requests by email.
Please note:
- Refund requests cannot be submitted before May 10.
- We are unable to accept refund requests by email.
Log In To Your MobalPay Account
Welcome to MobalPay My Account. Log in securely to check your prepaid card balance, view transactions, and top up online or at convenience stores.